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Contact Form

If you’d like to share feedback, a suggestion, or a complaint, you can reach us by filling out the “Contact Form.”We’ll review your message and get back to you as soon as possible.
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Phone
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Contact Details

Hasanpaşa Neighborhood, Kurbağalıdere Street
No. 20, Floor 1, Unit 1
34744 Kadıköy, Istanbul, Türkiye
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WhatsApp

+90 540 607 04 70 We usually reply within a few hours during business hours

iMessage

+90 540 607 04 70 Send us a message from your Apple device

Email

[email protected] Product questions and general enquiries

Business Hours

Monday–Friday, 10:00–16:30

Istanbul time (UTC+3) · Closed weekends

How Can We Help?

Choose what you need help with and see what to have ready before messaging us. You can write in your preferred language.

Choosing a Product & Size

Tell us about your pet, and we’ll help you find a suitable support and size.

What to have ready

  • Breed, age and weight
  • Measurements
  • Photo or video
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Amazon Order Support

We can help with your product’s fit and use. For delivery, return or refund options, check your Amazon order page.

What to have ready

  • Amazon order number
  • Amazon marketplace
  • Product and size
  • What you need help with
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Fitting & Product Care

Need help putting on a support, adjusting the fit or helping your pet get used to it? We’re here for you.

What to have ready

  • Product and size
  • Your pet’s measurements
  • Photo or video of the fit
  • What you need help with
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Veterinary & Business Enquiries

Get in touch about veterinary partnerships, wholesale opportunities or distribution.

What to have ready

  • Clinic or company name
  • City and country
  • Reason for getting in touch
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Company Information

Fico Evcil Hayvan Malzemeleri Üretim Satış Pazarlama ve Ticaret Limited Şirketi

Tax Office
Kadıköy
Tax Identification Number
3871405604
MERSİS Number
0387140560400001
Trade Registry Number
1033568

Arrange a Workshop Visit

Our Istanbul workshop welcomes visitors by appointment. Message us on WhatsApp to arrange a time.

Arrange a Visit on WhatsApp
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